One-Stop Patient Services
International Patient Services Cross-border medical services provide a one-stop solution for international patients by offering multilingual guidance, access to global medical experts, personalized treatment plans, and seamless integration of professional medical care with patientcentered services.
The Medical Treatment Process
For Cross-Border Medical Patients

Resources for international patients
At Guangzhou Concord Cancer Center we understand that planning an international trip can be stressful, especially when you're concerned about your health. We offer information and resources to support you throughout the process.

Online Request
Your journey typically begins with an online request. Our case manager will understand your medical needs and goals and introduce our hospital and the Proton Therapy Center. The case manager will provide non-clinical assistance throughout your journey in GCCC.

Video Consultation
The case manager will support you to prepare all necessary medical records (We accept materials in either English or Chinese) according to a checklist and schedule a video consultation with an experienced radiation oncologist. During the consultation, the radiation oncologist will review your medical history and diagnosis, and discuss your specific type of disease, needs and options.

Feedback on Video Consultation
After assessing your condition and determining that proton therapy is a suitable and potentially beneficial treatment option, the case manager will recommend you an attending physician, schedule the first onsite consultation and provide other relevant information.

Visa and Pre-trip Preparation
You and family need to start preparing for a Medical Visa (M visa) from the China Embassy in your region. We will provide necessary documents such as invitation letters and any other assistance.

Entry and Hospital Admission
You and family arrive in Guangzhou before the date of the consultation with your passport, the valid visa, and the invitation letter. A shuttle will be arranged for you and family to get to the hospital. Your case manager will support you with the admission procedures. We welcome at most two family members to accompany your stay in the hospital.

Precise Proton Therapy (1-2.5 months):
A multidisciplinary team (MDT) will finalize your personalized proton therapy plan through imaging and planning, followed by 10-35 treatment sessions lasting 20-30 minutes each, including positioning and irradiation.

Discharge and Follow-up
Upon discharge, we will prepare your invoice, medical documents, and translated records, establish a follow-up health record, and remind you to check customs regulations before departure with your passport and luggage.